Appointment booking platform
Your bookings and client records are stored in the United States.
Stored in the United States
Your documents, records and files are stored in the United States, in Google Cloud's us-central1 region.
What runs elsewhere
Some services run elsewhere: your account details are held in Sydney, Australia; your sign-in details (name, email address and sign-in method) are held by Google in the United States; and payments are handled by Stripe in the United States.
This section covers everything held or done outside the United States:
- AI assistants you choose to connect (their providers, which may be outside the United States)
- Sending email (Australia or the United States)
- Account details, email delivery records and Enterprise inquiries (Sydney, Australia)
- Support access (from Australia)
If you connect an AI assistant to your workspace, it receives only what you ask it for, within the access you give it, and its provider handles that under your own agreement with them.
Who can access it
Our team works from Australia. When you ask us for help, or when we look after the service, people on our team in Australia may access your workspace and its content. Your content stays stored in the United States while they do.