Moving from Booksy
Barbers and stylists on Booksy usually have two questions before they move: how do I get my client list out, and what happens to the people already booked in? Here are straight answers to both, and what we do with the file once you have it.
Start free trialGetting your client list out of Booksy
Booksy's help center currently documents (as reviewed November 2, 2026) that to get a copy of your client list with contact details, you reach out to its US support team. Ask for your full client list with names, emails, phone numbers and any notes, plus your upcoming appointments and past visit history if they can include them. It also currently documents downloading key reports under Profile, then Stats & Reports, as an Excel file sent to the email on your account (as reviewed November 2, 2026), which is worth keeping for your own records.
Do this before you cancel anything, and keep Booksy running while you wait for the file. Nothing we do touches your Booksy account.
What we do with the file
Names are put back together
Exports often split first and last names across two columns. Ours is one field, so they're joined rather than leaving you with four hundred blank last names.
Unsubscribes are respected
Anyone marked as unsubscribed or blocked from email becomes an opt-out here, so anyone who asked to stop hearing from you stays stopped.
Duplicates are matched on email
Columns rarely line up between systems, so our import works out which column is which, and duplicates are matched on email so nobody is imported twice.
Upcoming appointments come in quietly
Bookings already on your calendar arrive as confirmed bookings, so day one looks like the day before. They don't trigger a confirmation email, because those clients booked weeks ago and don't need telling twice.
Worth knowing about Boost
Booksy's pricing page, as reviewed November 2, 2026, describes Boost as a one-time 30% fee based on the total cost of a Boost client's first visit, up to a maximum of $100 per its site. If Boost and the Booksy marketplace bring you a steady stream of new clients, that's a real reason to weigh before you leave. BookAndGo has no marketplace and charges no commission on any client, so your new clients come from your own Google listing, website and Instagram.
Frequently asked
How long does moving from Booksy take?
The import itself is minutes. The part that takes a day or two is checking it with you and agreeing what to tell your clients. The longest wait is usually getting the client list from Booksy, so ask for it first.
Will people who unsubscribed get emailed by BookAndGo?
No. Unsubscribed and email-blocked clients are carried across as opt-outs, so anyone who asked to stop hearing from you is still opted out here.
Do my upcoming Booksy appointments come across?
Yes, as confirmed bookings, so your calendar looks the same on day one. They deliberately don't send a confirmation email.
Can I keep Booksy running while I move?
Yes, and we suggest it. Run both until you're comfortable, then move your booking link and close the old account once you have everything you need from it.
What does it cost to move?
Nothing extra. Migration is hands-on and part of getting you set up.