We bring your client list across for you

Coming from Fresha, Square Appointments, Vagaro, Booksy, Acuity Scheduling or a paper appointment book? It all works the same way. The five most common moves have a page of their own, with the exact screens to export from: Fresha, Square Appointments, Vagaro, Booksy and Acuity Scheduling.

How a move actually goes

1. Send us your export

Almost every booking system will export your clients to a CSV file, and most will export upcoming appointments too. If you're not sure where to find it, tell us what you use now and we'll point you at the exact screen.

2. We bring it across

Names, emails, phone numbers, addresses and notes. Columns rarely line up between systems, so our import works out which column is which rather than making you map them by hand. Duplicates are matched on email, so nobody is imported twice.

3. Your upcoming bookings come too

Appointments already on your calendar come in as confirmed bookings, so your first day on BookAndGo looks exactly like your last day on the old system. Imported bookings don't send a confirmation email, because your clients didn't just book. They booked weeks ago.

A real person does this with you

Not a help article and not a chatbot. You send the file, we do the work, and we check it with you before anything goes to your clients. We're a small team, and we would rather spend an afternoon getting your book across than watch a good business give up on a spreadsheet.

It has been done, at size

One massage clinic moved 646 clients across from vcita with us. The announcement to their priority list was opened by 61% of recipients, drew no spam complaints, and bookings started arriving the same afternoon. They have taken more than two thousand bookings since. That's one notable migration, not a typical result: how yours goes depends on your list and your clients.

What comes across

From your export

• Client names, emails and phone numbers
• Addresses and the notes you keep on people
• Upcoming appointments, as confirmed bookings
• Past visit history, so rebooking reminders work

Set up with you

• Your services, durations and prices
• Your business hours, class times and days off
• Your branding, logo and booking page
• Reminders, so people show up

Before you start

Two habits make every move smoother. First, export everything before you cancel anything. Some systems limit what you can download once a subscription ends, so take your client list, your appointments and any reports you want while you still have full access. Second, keep your old system running until your calendar looks right in BookAndGo. Nothing we do touches your old account, and nothing forces you to switch over on a particular day.

If a system won't give you everything from its dashboard, ask its support team for a complete export of your own data. Name your business and list the fields you need: client name, email, phone, appointment date and time, service, provider and status.